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Sound Bites Coaching Newsletter January, 2007      Issue# 36 

By subscription only! Welcome to your next issue of "Sound Bites Product News". Sound Bites is a division of MSIncome.com. You are receiving this newsletter because you requested a subscription or purchased one of our products. This newsletter is only delivered once a month. Unsubscribe instructions are at the end of the email we sent you. Coaching for this month is how to Youtube, Google Video.

  IN THIS ISSUE

 

Contents

1. Thought of the Week -
(80 20)
2. From the Editors Desk - (Quentin Brown - Special Offer)
3. Special of the week -
(Free Anti Virus
4. Coaching -
(How to Create Streaming Video Youtube and more.)
5. Tips and Tricks -
(Defrag)
6. Feature article -
(THE 80/20 RULE
7. What's New -
(Graphics)
8. Joke of the week - (Mr Bean)
 THOUGHT FOR THE WEEK
 

 

"80 percent of results come from 20 percent of efforts"

 WELCOME FROM QUENTIN and the STAFF of Sound Bites & IM Training
 

Welcome to another issue of Sound Bites
From the Desk of Quentin Brown
Date:  -
Reference: Special New Years Offer?

 Quentin Brown

Well just a couple of weeks and we will be in Thailand. We fly out on the 15th of January and to celebrate we have just launched a special deal for those of you that are marketers or just getting started in the Internet marketing game.

100 units only available.

My Website Manual is one of our premier products and we now are releasing a very special deal for readers of our newsletter and other firends.

We have been selling this book to school students, small businesses, churches and to a lesser extent Internet marketers for a number of years so it has passed the test of time. Armand Morin told me it was one of the ebooks that helped him when he started out. (I guess that shows my age)

Because of the links you will make income for years to come. I had a young lady contact me who bought the book over two years ago and because her situation changed she went through the book again, bought a few of the products and started her own online business. We are going to do some work together this year.

This is why we do not give it away because people treasure what they pay for much more. So here is how you profit from this product: there are 3 income streams available.

Income Stream 1: Brand every topic page with your own name and website. You choose where you want to send the readers. If you have your own products then this will be where your readers will go. There are over 58 topics, 40 videos which will all have your personal branding.

Income Stream 2. you can brand over 160 links to a variety of high converting Clickbank, affiliate, hosting and media products. These will keep bringing in the income for years to come. Not all are brandable as I have kept a few for myself but there is more than enough for all. Hostgator, DL Guard, MSIncome, Ebook Generator, Clickbank and many more.

Income Stream 3. This is not some grubby little text only ebook but a fully interactive workshop with videos and audios from not only myself but many other professional marketers. It has easily been selling for $67 and all we ask is that you do not sell it for under $40. Sell three and your in profit already. We will give you the webpage and video walk through for you to simply upload and start selling or make your own.

This book is compiled with the popular E-Book Generator software so there are no delivery or compatibility issues. The book is however restricted to PC users which still relates to 95% of the online market.

If your interested in this product visit our Special Offer Page at http://www.haveagomarketing.com


This is my life!

Quentin
Coaching for Success
MSI Foundation 

PS. If you would like any subject covered just drop me a line.
 
 
 SPECIAL OF THE WEEK - Avast

 

 

avast! 4 Home box 

 Avast Home Edition Download

avast! Home Edition is now free of charge for HOME users for NON-COMMERCIAL use. You can find more information here. If you are not a home user, or you use your computer for profit, the avast! Home Edition is not licensed for such use, and you are asked to use the commercial version - avast! Professional Edition.

To use the Home Edition, you should register it, however, after initial installation you have 60 days to trial the product (as with all avast! antivirus products) before you must complete registration. The registration process is very easy, and will take you only a couple of minutes.

Download

  COACHING - Streaming Video Youtube +

Hello and welcome to this weeks coaching. A special welcome to all our new members. 

This month we look at Streaming Public Video.

Using the public video sites makes streaming video very easy on blogs web pages and other sittes. This month we explore the uses and road test the most popular..

 

Introduction - How to Create Streaming Video

This tutorial covers the different types of video streaming on the internet.

When creating streaming video, there are two things you need to understand: The video file format and the streaming method.

Here is an excellent tutorial on most of the different techniques you will need to shoot video. http://www.mediacollege.com/video/


File Formats

There are many video file formats to choose from when creating video streams. The most common formats are:

  1. Windows Media
  2. RealMedia
  3. Quicktime
  4. MPEG (in particular MPEG-4)
  5. Macromedia Flash

There are pros and cons for each format but in the end it comes down to personal preference. Be aware that many of your users will have their own preferences and some users will only use a particular format, so if you want to reach the widest possible audience you should create separate files for each format. In reality this isn't usually practical so you need to make a judgment call on which formats to provide. Obviously the better you understand all the options, the better your decision is likely to be.

At this stage we won't worry too much about individual formats 


Streaming Methods

There are two ways to view media on the internet (such as video, audio, animations, etc): Downloading and streaming.

Downloading

When you download a file the entire file is saved on your computer (usually in a temporary folder), which you then open and view. This has some advantages (such as quicker access to different parts of the file) but has the big disadvantage of having to wait for the whole file to download before any of it can be viewed. If the file is quite small this may not be too much of an inconvenience, but for large files and long presentations it can be very off-putting.

The easiest way to provide downloadable video files is to use a simple hyperlink to the file. A slightly more advanced method is to embed the file in a web page using special HTML code.

Delivering video files this way is known as HTTP streaming or HTTP delivery. HTTP means Hyper Text Transfer Protocol, and is the same protocol used to deliver web pages. For this reason it is easy to set up and use on almost any website, without requiring additional software or special hosting plans.

Note: This is not technically "true" video streaming — the best it can do is a passable imitation.

Streaming

Streaming media works a bit differently — the end user can start watching the file almost as soon as it begins downloading. In effect, the file is sent to the user in a (more or less) constant stream, and the user watches it as it arrives. The obvious advantage with this method is that no waiting is involved. Streaming media has additional advantages such as being able to broadcast live events (sometimes referred to as a webcast or netcast).

True streaming video must be delivered from a specialized streaming server.

Progressive Downloading

There is also a hybrid method known as progressive download. In this method the video clip is downloaded but begins playing as soon as a portion of the file has been received. This simulates true streaming, but doesn't have all the advantages.

This is the method we as Internet Marketers use most as it does not require special servers etc.


Which Method to Use?

The method you choose will depend on your situation, but most people will opt for HTTP streaming (download or progressive download). This is the easiest and cheapest way to get started. If necessary you can upgrade to a streaming server later.

Still, you will want to understand both options so the next two pages of this tutorial look at each one in a bit more detail. After that we'll talk about how to create the actual video files.

HTTP Streaming Video

This is the simplest and cheapest way to stream video from a website. Small to medium-sized websites are more likely to use this method than the more expensive streaming servers.

For this method you don't need any special type of website or host — just a host server which recognises common video file types (most standard hosting accounts do this). You also need to know how to upload files and how to create hyperlinks (see our website tutorials for more info).

There are some limitations to bear in mind regarding HTTP streaming:

  • HTTP streaming is a good option for websites with modest traffic, i.e. less than about a dozen people viewing at the same time. For heavier traffic a more serious streaming solution should be considered.
  • You can't stream live video, since the HTTP method only works with complete files stored on the server.
  • You can't automatically detect the end user's connection speed using HTTP. If you want to create different versions for different speeds, you need to create a separate file for each speed.
  • HTTP streaming is not as efficient as other methods and will incur a heavier server load.

These things won't bother most website producers — it's normally only when you get into heavy traffic that you should be worried about them.

To Create HTTP Streaming Video

  1. Create a video file in a common streaming media format
  2. Upload the file to your web server
  3. Make a simple hyperlink to the video file, or use special HTML tags to embed the video in a web page.

That's essentially all there is to it. When a user clicks the hyperlink, their media player opens and begins streaming the video file. If the file is embedded, it plays right there on the page.

New Kids on the Block

Unless you are staying in an underground cave for more than a year without an internet connection, there's a healthy chance that you have atleast watched, if not downloaded, an online video on Youtube or Google Videos.

The online video sharing space has exploded in the recent months with the entry of new players like Metacafe, Blip.tv, Revver, Yahoo Videos and so on. Millions of video clips, technology shows, music albums, movie trailers are available on these video sites for online viewing or they can also be downloaded to your hard drive for offline viewing.

This is great for you business as you can now use them to promote products, services and anything you want. All you need is a camera, a bit of software and an Internet connection.

Digital and Analog Camcorders

If you already have a digital camcorder (one that captures in Digital8, MiniDV, HDV, or any of the DVD formats), then you're ready to start shooting your masterpiece. Your camcorder will need some kind of direct connection to your computer, either to the USB or FireWire ports or by inserting the DVD you've recorded. Once you've downloaded the video from the camera, you can upload it to YouTube or bring it into an editing program to play with it some more.

If you have an analog camcorder (one that uses VHS, VHS-C, SVHS-C, 8mm, or Hi8 tape), you can still get your videos onto YouTube. It will require an extra step and some additional equipment, though, since these camcorders are not usually equipped with computer connections. You will need to digitize the video with a converter box, which will convert the analog signal from the camcorder to a digital signal that the computer can understand. After the video has been digitized, you can manipulate it further or upload it.

Editing and Improving Your Videos

If you want to be a bit more hands-on with your video, most new computers come with basic video-editing software installed (like Apple's iMovie or Windows MovieMaker). Once you have copied the video from your phone, camera, or camcorder to your computer, you can bring the video into these programs. Most allow you to not only edit the video, but add effects, titles, and music to make your video look and sound more interesting. I personally use Sony Vegas movie Studio

Uploading Your Videos to YouTube, Google Video etc

Most of these services use the same system. Once you're happy with your final result, you'll need to save the video in a format that they can accept in order to upload. Unless you're a professional video producer, we recommend that you save your videos as either QuickTime .MOV, Windows .AVI, or .MPG files — these are the most common formats and they work well within most systems. Check with them in the help area to see which they prefer. I specifically recommend the MPEG2 or 4 (Divx, Xvid) format at 320x240 resolution with MP3 audio. Resizing your video to these specifications before uploading will help your clips look better on these sites.

When you upload your video, they will require you to choose at least one category and enter at least one tag to describe the content in your video. Adding this information helps other members find your video, so if you want an audience, help them out! The more accurate the tags are on each video, the easier it is for everyone to find cool videos to watch.

Make your tags as descriptive as you can—if you took a video of your friends at the beach, you might want to tag it like this: party beach surfing. Each tag is separated from the others by a space.

Ten video sharing services compared

Posted Apr 7th 2006 5:45PM by Ryan Bilsborrow-Koo The number of video-sharing sites has shot through the roof recently, as dozens of companies try to become the Flickr of the online video world.  To this end, many video services have started offering new features like editing and remixability in an attempt to snatch a piece of the ever-expanding online video pie.  But for the average user--who just wants to post a video on the 'net and share it with some friends--there are already too many options out there.  All one really wants to know is, which site is going to work, with the least amount of hassle?

I took 10 of these sites out for a test drive, and picked some winners.  If you want to post, watch, share, or edit video online, this post's for you.

To test each service, I uploaded my demo reel (a 15MB Sorenson 3-encoded Quicktime file) to each site and compared video quality, site interface, community features, and functionality.  Where applicable I also tried to embed the resulting video in a Wordpress page.  Many of these sites are still in beta, and their functionality could change in the coming months, but if you're looking to post and share video today, this is the current state of things.

Eyespot



Appeal: Easy-to-use video uploading and remixing.
Interface:
Bright and colorful.  Tagging, forums, groups.  Not a lot of community features.
Editing: 
Trim beginning and end, reorder clips on a timeline, add music and photos.
Sharing: 
Post to a group, invite a friend to the service (but not directly to your clip).
Verdict:
Uploading straightforward and painless.  But: 25MB filesize limit too small.  Mashup features fall short of Grouper's "groovies," and it's not even in the same ballpark as Jumpcut when it comes to mixing and editing.  Not a lot of reason to use Eyespot, in its current incarnation.

Google Video



Appeal: It's Google.
Interface: Typically clean and sparse Google layout.  Uploading requires you download the Google Video Uploader.  Allows you to add plenty of metadata, including a transcript.  You can monetize your content by assigning a sale price to each clip (you can also give users a "day pass," giving them access to the content for a limited time, but not ownership).
Editing: None.
Sharing: See below.
Verdict: Google Video requires a "video verification" process, where your submission is reviewed to ensure it conforms to Google's technical standards and legal policies.  This process "may take several days," so check back for an update.

Grouper



Appeal: YouTube with a file-sharing application built on top.
Interface: For full functionality, requires an application download. Windows Media Player-based (converts other formats).  Ratings, tagging, groups, RSS feeds.
Editing: Create mashups of your videos and photos, set to music ("groovies").
Sharing: Post direct to myspace, friendster, eBay.  Download to hard drive, iPod.
Verdict: "Groovies" are easy to create and could be very popular.  But: File-sharing application seems half-baked (and is undifferentiated from existing options).  "Groovies" will prove much more popular if they can be built online without having to download the app.  E-mail registration system was a pain; had to do it twice to get confirmed.  After several hours, my file was still unavailable, as the service was still "upload processing."

Jumpcut



Appeal:
Create, edit, and remix video online.
Interface:  Slick interface feels more like an application than a web page.  Scales all videos to a larger size than other sites, but videos don't autoplay and there is no indication of what portion of the video has already been downloaded.
Editing:  Bar-none the best editing options of the bunch.  Splice your footage, reorder the shots, add music, photos, transitions, even effects--think iMovie in an online interface.  Very, very slick.
Sharing:  Email to a friend, embed in a web page (worked flawlessly in Wordpress).
Verdict: Playing with Jumpcut's features, you immediately understand that the future of online video is here.  No current competitor can touch it.  But:  Get too effects crazy and your video slows down.  Jumpcut doesn't re-render your files with every remix--which leaves the original video quality intact--but playback of edited files is not perfectly smooth. Don't throw out iMovie just yet.

Ourmedia



Appeal:  "The Global Home for Grassroots Media."
Interface: Slow, confusing, and messy.  Requires an Internet Archive account, and the integration of the two services is convoluted.  Keeps your content in its native format, which is both good and bad--it doesn't recompress your video, but it requires its users to have several different players installed correctly.  Creative Commons licenses built-in. 
Editing: None.
Sharing: RSS feeds, email to a friend, direct link to files from your own site.
Verdict:  Going forward, a good place to upload your media if it is socially-conscious or activist by nature.  Also works as an online repository for video/audio storage.  But: One of the most difficult sites to upload video to.  Current "alpha" version falls far short of potential--wait for the next version.

Revver



Appeal:
YouTube with monetization--if people watch your video (and the embedded ad), you get paid 20% of what the advertiser pays Revver.  If they click on the Revver link at the end, you split the proceeds 50/50.
Interace:
Quicktime-based.  Requires you to download a client for uploading content.  Tagging, emailing, rating, playlisting.
Editing:
None.
Sharing: See below.
Verdict: Offers a unique revenue-sharing model that may appeal to content owners and producers.  But: Uploading process is convoluted (the promised drag-and-drop functionality was nowhere to be found).  After trying to upload my file using the Revver client twice, my video was still listed as "unavailable."  I later received an email from Revver stating that my submission may contain unauthorized material that requires clearances--which is true.  Because Revver and Google Video are the only sites in this roundup that let you monetize your content, we'll be back with an update comparing the two.

Videoegg



Appeal: Lets you painlessly upload video of any format to the web and post it to other sites or share it with friends.
Interface: Requires you download an application in order to upload.  The download seamlessly embeds in your browser to give you drag-and-drop functionality.
Editing:  Basic trimming of beginning and end points.
Sharing: Post direct to eBay, Blogger, and Typepad.  Creates a simple URL, lets you email the video, and gives you javascript and html code for embedding in your own pages.
Verdict: Painless experience.  If you only need to post and share video with friends, Videoegg just works.  Flash 8 video quality is pretty decent.  But: Video didn't embed properly in other pages (Wordpress).


Vimeo



Appeal: Flickr for video.
Interface: Nice and clean, uses a flash wrapper to play native formats.  No download required, simple and easy uploads.  Tagging, commenting, voting.  Nice player with a volume control and no burned-in logo.
Editing: None in the current version.
Sharing: Post to Flickr, send to del.icio.us, download original file, embed in your MySpace profile or blog, create an RSS feed.
Verdict:  Good video quality. Embedding the video in Wordpress worked flawlessly.  But: Light on community features, and weekly storage cap of 20 megs is too limiting.

vSocial



Appeal: "The fastest, easiest way to upload, watch and share your favorite video clips."
Interface: All Web 2.0'd-out.  Big fonts, AJAX, tagging, rating, reviewing, RSS feeds, creative commons licenses.
Editing: Offers "edit this video" functionality, which I couldn't test (see below).  Can also create "Video Rolls," which are customized playlists generated from your selected criteria.
Sharing: Embed in your own page, MySpace, Typepad, Blogger, del.icio.us, Flickr, Blog It! (write a post on your own blog about a video without leaving vSocial).
Verdict: Lots of community features.  But: Didn't live up to their "fastest" or "easiest" claim--I never successfully got a video uploaded (tried three times).  Quality of existing clips is less than stellar--everything's resized to 320X240.  Your mileage may vary, but even with a Quicktime file that uploaded to other sites without a problem, I never got vSocial to work.

YouTube



Appeal:
The video-sharing site everyone's already heard of.  Mindshare-winner by a mile.
Interface: Tabbed pages feature ratings, favorites, flagging, tagging, and commenting.  Create playlists, subscribe to other's uploads, subscribe to tags.  The player only features a mute button (rather than level control), and full-screening the video opens a new window and starts playback over.
Editing:  None.
Sharing: Embed in other websites, including Friendster, eBay, Blogger, MySpace.
Verdict: Easy to use, no major issues.  Decent video quality, audio sounds compressed.  Video embedded in Wordpress fine (but was off-center).  But: No progress bar for uploading.  Fairly lengthy "processing" delay before you (or anyone else) can watch your video.

AND THE WINNERS ARE...

For posting:
If you just want to get a video clip online and share it with friends via email or on your own blog, Vimeo wins for its speed, ease-of-use, and simple playback functions.  It also lets users download the original file, and features some light community features (note that a new version is launching very soon).  One of the few sites I used that I never had a problem with.  Alternate choice: Videoegg.

For viewership:
If you want to step up to more community features and get widespread viewership of your viral clip, YouTube gets the job done with a lot less hassle than vSocial or Grouper.

For editing
: If you want to alter your video online in any way--through editing, remixing, or combining your clips with those from other users--then head on over to Jumpcut and don't look back.  Jumpcut really offers the first leap forward in online video sharing, and is worth a look even if you have no use for editing features (its full-fledged community is launching "very soon").  Alternate choice: none, yet, although Motionbox looks to be a potential competitor.

For this roundup, I left out more services than I reviewed.  This is because many of them are mere YouTube clones, at least in their current state (e.g., CastPost, ClipShack, Dailymotion).  Others, like Dabble and the aforementioned Motionbox, are not yet publicly available.  You're welcome to check out a list of 40 video sharing sites at eConsultant, all of which I at least glanced at.  TechCrunch also has some great coverage of the developing online video scene.  

For a larger list visit http://www.lightreading.com/document.asp?doc_id=112147

Have fun,

Expect Success

Quentin Brown
Streaming Media Made Easy
http://www.beststreamingmedia.com

 

  TIPS AND TRICKS - New Year - time to Defraging

 

A fight broke out between two computer geeks and this line was said in anger, "Go Defrag yourself!" Whoooah, can you believe that geeks could be so brutal with each other...well, Defragging isn't a bad thing, it's a good thing, really it is.  When you install and delete programs on your computer it stores it in different areas, the more you install or delete the more fragmented your hard drive is...this basically means that instead of all the information and computer programs being in one neat place, there are bits of data all over the place (over simplified, but for the sake of everyone understanding that's what happens).  When your drive is fragmented it will make it slower, make it run a little sluggish, and could even cause some computer problems.  So, we're going to learn how to defrag a hard drive (basically neaten up where everything is stored).

 Quick way to get to defrag program:

First you want to click on the Start button (located in the lower left of your screen)...now depending on what operating system you're using this next step might be a tiny bit different for you, but its pretty much the same...go to All Programs if you're in XP then select  Accessories and then system tools....in the system tools you'll find the defrag program which will look like this:

Now, you can click the Analyze button and that will tell you if your hard drive needs to be defragged...if it doesn't you don't have to, if it does you click on the Defragment button.  Then the program will begin defragging your hard drive. 

 

  FEATURE ARTICLE - 80/20
 

THE 80/20 RULE AND HOW IT FITS INTO EVERY BUSINESS
by Alan J. Zell, Ambassador of Selling

All businesses, whether they like it or not, have to live with the phenomenon called The 80/20 Rule. It is not a "rule" in the sense that someone decreed it. Its formal name is Pareto Principle, after its discoverer, Italian economist Vilfredo Pareto.

The basic rule as applied to business activity is: 80% of the results come from 20% of one's activities. In business, the 80/20 Rule can be applied in many different ways:

* INVENTORY - 80% of the business will be done on 20% of the selection of products or services.

* SALES - 80% of the business will be done in 20% of the time (year, month, week, or day) the business is open to its public.

* SALES PRODUCTIVITY - 80% of the sales come in from 20% of the sales staff.

* MAJOR CUSTOMERS - 80% of sales will be done with 20% of one's customers.

* COMPLAINTS - 80% of the complaints come from 20% of the customers.

* CUSTOMER BASE - 80% of the customers will come from 20% of the area the business reaches.

* ADVERTISING - 80% of business from advertising will come from 20% of the advertising.

* EMPLOYEES - 80% of the work will be done by 20% of the employees.

* SUPPLIES/SUPPLIERS - 80% of what one buys comes from 20% of one's vendors.

* MEETINGS - 80% of the important information/discussions happen in 20% of the meeting time.

* PROFIT - 80% of the profit comes from 20% of the sales or 20% of the customers.

There is more to these ratios than meets the eye when first read. Having the knowledge of how these ratios affect business can be put to good use. Let's examine how each of the above variations of the 80/20 Rule can be used to further the business.

INVENTORY -- 80% of the business will be done on 20% of the selection of products or services.

The logical thing to say is that if this is so, then why carry or offer things that don't sell often or don't sell at all? The 80/20 Rule is a ratio, so if the total selection is less, the total sales will be less.

For a new business selling products, this means that until one gets a track record it will be necessary to have depth in each item, line, etc. This calls for a very large beginning inventory until the "rate of sale" (or usage) can be established.

Rate of sale is something that has to be tracked very carefully, because one has to keep good selling items in stock at all times and have enough coming in, so that as the popular items sell out, more are coming in to replace them. Replacement time becomes very critical because the depth of inventory needs to cover current sales as well as sales while replacements are on the way.

Not everything sells all the time at the same rate. Each item or style of item will have a high selling period, a slow selling period, and times when it sells somewhere in between. As the saying goes, everything has its "Christmas" selling season, but it may not be in December.

For a new business selling services, there needs to be a menu of services or choices the client can use, and they need to be ready to be performed. This calls for developing several basic files of information that can be adapted to many different situations. This is called "inventory of services." Each of these, such as with physical inventory, will have its rate of sale or usage.

Warning - "logic" would say to get rid of the some or all of the 80% that doesn't sell or sell well. This is "fuzzy logic," because if the overall selection decreases, the ratio still holds true and it will have a negative effect on the 20% that does sell well.

Better, "unfuzzy logic" says to look for ways to increase the sales of things that sell slower or don't sell. If successful, it will help increase overall sales and, since the 80/20 Rule is a ratio, the sales of the better selling products or services will also increase.

SALES - 80% of the business will be done in 20% of the time (year, month, week, or day) the business is open to its public.

Some firms decrease the number of employees on hand during the slow times. This is possible, if looked upon as a yearly or weekly thing (as some days in many businesses are traditionally slow) as long as one has a trained staff or someone that can be called in when needed, much like the military has the National Guard and Reserves.

However, there are many tasks in business that get put off when things are busy that need to be accomplished and this is where the "surplus" staff may be put to work doing these activities different from what they usually do.

Trying to boost sales for slow and non-selling products or services and looking for ways to increase profitable sales during slow times will increase gross sales and will cause the busy times to be busier.

SALES PRODUCTIVITY - 80% of the sales come in from 20% of the sales staff. So, fire the ones that are not producing?

It may not be the fault of the salesperson. It may be the fault of how the territories are set up, a difference in industries, materials not suited for the potential client base, difficulty in delivery, etc. The question to ask, possibly, is what the sales per customer or order are.

MAJOR CUSTOMERS - 80% of sales will be done with 20% of one"s customers.

It is widely practiced that businesses divide their customers into A, B, and C categories by the amount of business these customers generate. Often, it is the A customers that do the most and are highly targeted by the sales & marketing departments, while B customers are treated half-heartedly and C customers are almost entirely ignored. What is also well known is that in a 10 year period A customers become C customers or go out of business and C customers grow to be A customers.

 
  WHAT'S New - Graphics Site

 

 

Lots of people ask where I get my images from so let me give you my secret place. These images are free to use in many places. This site has grown over the last couple of years and now provides just about every photo I could want. Just sign up for a free account.

http://www.sxc.hu

  JOKE OF THE WEEK -  Simpsons
 

  Mr Bean Rides Again

 
  COPYRIGHT
 

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